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Driving Efficiency

See how we can help Drive Efficiency in your dealership.

Sales
Lead Management

The open, flexible, lead management tool that complements your existing business process.

Built by car dealers, for car dealers. Lead Management is our highly configurable and easy to use software solution. It enables you to manage your leads with improved efficiency and effectiveness.

New Customers:
We are one of the UK market leaders in automotive lead management. Call us today to get started…

0333 444 0386

Existing customers
Log in to lead management…

Service
Aftersales support

OEM and dealer aftersales and service solutions

Increasing retention for OEMs and dealerships by delivering a premium aftersales customer experience. We are one of the leading providers of aftersales and service solutions for the automotive industry - powered by RTC technology.

New Customers:
Call us today to get started

0333 444 0386

DMS

Streamline Your Business with an Integrated Open Platform Dealer Management System

Find out more

SALES
LEAD MANAGEMENT

The open, flexible, lead management tool that complements your existing business process.


Lead Management is our highly configurable and easy to use software solution

It enables you to manage your leads with improved efficiency and effectiveness.

Optimise your business performance and increase sales lead conversion, with an integrated lead management system that adapts to your dealership’s way of working.

Using our in-depth knowledge and understanding of the automotive industry Lead Management puts you in control of your entire sales process giving you complete visibility of every conversation, deal and outcome enabling you to intelligently manage your customer leads from first contact through to successful sales.

We are one of the UK market leaders in automotive lead management.

Call us today to get started….0333 444 0386

Login to Lead Management >

Call 0333 444 0386

What makes Lead Management great?

SIMPLE TO USE

A simple and intuitive system that allows you to dictate exactly how your sales process runs

EASY TO CUSTOMISE

A fully configurable solution that you can tailor to suit the different areas of your business

OPEN

Flexible open platform technology for integration with your existing systems, our range of services and third parties

CUSTOMISE

Seamless integration with your own documentation
Fully branded order forms, invoices and other sales documents can be easily completed online and printed as required.

Self-serve tools
Make simple changes to the appearance of your system or add on additional tools at the touch of a button.

MANAGE

Dashboard showing key results with responsive components
Make better informed decisions by enabling your Sales Managers to see up to the minute metrics

Diary system
Ensures key priorities are easy to identify and act upon with an interactive permission based diary system which allows managers to view their team’s daily tasks and monitor progress.

SELL

Responsive customer contact database with configurable diary system
Manage your time and your customer relationships more effectively with complete visibility of every interaction.

Fully integrated deal builder with customer facing outputs
Give your customers extra confidence that they are getting the right deal for them.

Features at a glance


Fully customisable data input fields that you can tailor to suit the different areas of your busines


Dashboard showing key results with responsive components


Easy view configurable diary system


Seamless Integration with existing documentation


SERVICE
AFTERSALES SOLUTIONS

OEM and dealer aftersales and service solutions


Increasing retention for OEMs and dealerships by delivering a premium aftersales customer experience.

We provide specialist tools that help manage the workshop and aftersales customer experience for vehicle manufacturers and dealerships, providing everything from service scheduling to vehicle health checks. incadea service aims to increase dealer revenue and profits, as well as helping dealers drive efficiency and improve customer satisfaction.

Call 0333 444 0386

Our solutions

Our service software is designed to drive efficiency in your aftersales department.

It is a modular software system and is available from a standalone electronic VHC module right through to a fully connected and complete aftersales solution.

Designed to work with an existing DMS and Service products we have a continuous focus on improving efficiency, customer satisfaction and profit over and above any other aftersales system. Contact us and arrange a no-obligation on-site demo to see what we can do for your aftersales business.

Advisor

Advisor is a front of house platform that enables service advisors to streamline the workshop booking and vehicle management process.

Our innovative system gives advisors access to customer and booking information, allowing them to add and amend details, and efficiently manage customers and vehicles.

Providing the ability to view detailed vehicle service history, look up customer contacts, and check the status of vehicles in the workshop all from one location, Advisor is part of a fully integrated aftersales solution.

Workshop

Workshop is a workshop management system that provides you with a single live view of all vehicle activity , so you can effectively manage your workload and boost productivity.

Take complete control of technician activities and resources, calculate payments and prioritise work in line with customer expectations. Manage and track workshop loading, appointments, MOT slots and a range of pre-workshop activities for a transparent, accessible overview of your business.

Inspect

Inspect is an integrated electronic vehicle health check system, enabling technicians to record and store results on any web device.

Streamline your workflow and improve communication with a clear management and reporting process, and business-wide communication for added accuracy.

Contact

Contact is an outbound call management system designed to improve and standardise customer communications. The platform uses an intelligent interface, flexible scripts and a two-way connection to the DMS database* to give call handlers the tools to provide great customer service.

Contact easily identifies missing data, and uses automated post, emails and SMS to communicate information directly to customers. Build and programme questionnaires, manage customer maintenance schedules and add extra users without any increase in cost.